Author name: ctplapps

POS technology has impacted the retail industry far and wide ever since its debut in the 1970s. Before the modern […]

The Human Rights Law Centre has released a new guide that empowers Australian tech employees to speak out against harmful

Setting up a virtual call center is easier and faster than you might think. A lot of people waste too

Software development is a dynamic field where programming languages, frameworks, and technologies may live and die within a few years,

Payroll documentation is more than just paperwork — it’s the backbone of your company’s compliance and efficiency. For HR professionals

Analytical customer relationship management software offers advanced analytics and reports to help businesses make data-based decisions for improved business operations

In theory, telemarketing lists are great. Pay for a spreadsheet full of leads instead of doing the insanely labor-intensive work

When analyzing any project management tool, my top two priorities are always ensuring that the solution fits my budget and

Before choosing between a predictive dialer and a progressive one for your outbound call strategy, you should decide your business’s

When it comes to streamlining the efficiency and effectiveness of your call team, an auto dialer is one of the