Author name: ctplapps

The United States, China, and the United Kingdom are the countries most prepared to foster AI, according to a new […]

You may already be using Microsoft Teams on your computer to remotely join meetings and collaborate on projects with colleagues.

A CRM for Outlook is a customer relationship management solution that can integrate with the Microsoft email platform. If you’re

A database linked to SL Data Services, a U.S.-based data broker, has exposed 644,869 sensitive records online. The records included

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Writing a call center business plan helps you stay organized and forces you to think through your business model, financials,

Whether you’re getting call center software for the first time or you’re looking to compare prices for alternative options, there

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Having an email inbox full of read, unneeded messages can cause problems, especially in the Gmail mobile app. When you

Gavin Dudley launched his IT career by selling internet services to business customers — a role that offered a front-row