Author name: ctplapps

IVR banking is very common. If you’ve ever dialed your bank to check an account balance or pay a bill, […]

The best CRM software offers a suite of solutions for marketing, sales and support teams. Zoho CRM and monday CRM

There is evidence that the EU may get Apple Intelligence after all — thanks to a tiny difference in the

Earlier this year, nonprofit Technovation announced The AI Forward Alliance, a collaboration intended to increase the number of young women

Call centers enable customer service teams for many businesses. At their best, they’re efficient, productive, and able to handle thousands

Structured Query Language, or SQL, is the universal language for managing and manipulating relational databases. As data is central to

TL;DR: Get speedy, secure and user-friendly cloud storage with a lifetime subscription to the FolderFort 1TB Storage Pro Plan —

The number of tech startups being founded in the U.K. has suffered its first “marked decline” since 2022, according to

Giving attribution to the marketing channels that bring in callers is a must for maximizing ROI. Call tracking software is

The U.K. government has announced a £32 million investment into 98 AI projects that promise to cut train delays, speed