Author name: ctplapps

Periods of heavier-than-usual call traffic are inevitable for any type of call center. If you can handle call queue management […]

There are probably a dozen ways of sending money that are easier than faxing a check. Even so, it is

A Fax Analog Telephone Adapter (ATA) is a device that allows you to use a traditional fax machine to send

TL;DR: Gain advanced data science and machine learning skills with the 2024 Advanced Data Science Bundle — eight courses and

The number of attempted ransomware attacks on Microsoft customers globally have grown dramatically in the last year, according to Microsoft’s

Retail tech has come a long way since the invention of cash registers. One point-of-sale system can now manage inventory,

This year has seen the highest number of active ransomware groups on record, with 58 attacking global businesses in the

On Oct. 17, the Network and Information Security 2 Directive takes effect. This means that relevant entities in industries such

Australian workforces feel less enabled to use AI than global workforces, according to a survey from Qualtrics, whose lead behavioural

TL;DR: Master Oracle database administration and enhance your IT career with five expert-led courses for just $19.99. In today’s competitive