The 5 Best Retail POS Systems for 2024
Retail businesses need a POS system that goes beyond ringing up sales and accepting payments. A good POS system has […]
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Australian Enterprises Coming 4th in 2024 Global Survey of Generative AI Usage
Australian organisations have ranked fourth in an assessment of how widely enterprises in 16 countries are using and implementing generative
Amazon-Anthropic Merger Investigated by UK Government
The U.K. government has launched a preliminary investigation into the partnership between Amazon and Anthropic to see if it will
5 Types of IVR Testing Tools and When To Use Each
IVR is a powerful tool for managing call queues and improving customer satisfaction, but it requires maintenance for optimal use.
The Challenges of Demonstrating AI ROI in Australian Organisations
In a rapidly evolving landscape of AI, Australian organisations stand at a critical juncture. The potential for significant financial gains
StormBamboo Compromises ISP to Spread Malware via Updates
New research from cybersecurity company Volexity revealed details about a highly sophisticated attack deployed by a Chinese-speaking cyberespionage threat actor
Learn how to Use AI for Your Business
TL;DR: Learn how consumer-facing AI tools can help your business in The 2024 Complete ChatGPT & Gemini AI Advanced E-Degree,
How to Add an IVR Payment Option and Automate Collections
Interactive voice response payment technology enables customers to make payments securely and efficiently over the phone. It benefits call centers
How to Offer Secure IVR Banking and Authenticate Callers
IVR banking is very common. If you’ve ever dialed your bank to check an account balance or pay a bill,
Zoho CRM vs monday CRM (2024): Which is Better?
The best CRM software offers a suite of solutions for marketing, sales and support teams. Zoho CRM and monday CRM