News

Interactive Voice Response (IVR) is a wonderful tool that helps businesses and their customers get more done in less time. […]

TL;DR: Limited-time sale: get a 5th Gen iPad mini on sale for $279.99 (reg. $529), at TechRepublic Academy. When you’re

For many contact centers and businesses, IVAs (Interactive Virtual Assistants) offer a better way to keep up with customer expectations

Are you tired of storing your photos in the cloud only to have the cloud provider change the deal and

Microsoft has announced an ambitious new initiative intended to equip 1 million people across Australia and New Zealand with essential

The Australian Signals Directorate and the Australian Cyber Security Centre have joined cybersecurity institutions from the U.S., Canada, and New

A VoIP quality test measures the performance of your network connection. The test simulates a set number of calls on

Best overall open-source CRM: SuiteCRM Best CRM with open-source CMS tools: HubSpot CRM Best for integrating native and third-party apps:

Google is taking another swing at the smart glasses market, determined to leave the missteps of Google Glass in the

Just about every business I’ve started has involved hiring freelancers. They’re more affordable and flexible, plus it’s easier to scale