Is a Virtual Contact Center Viable for Busy Companies?
Virtual contact centers leverage cloud-based VoIP technology, enabling high-volume communication from any internet-connected device. They combine advanced call handling, routing, […]
Virtual contact centers leverage cloud-based VoIP technology, enabling high-volume communication from any internet-connected device. They combine advanced call handling, routing, […]
Volt Typhoon, a Chinese state-sponsored hacking group, has been caught exploiting a zero-day vulnerability in Versa Director servers, used by
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As two privacy-focused VPNs, both NordVPN and Proton VPN offer strong features that could make it hard to choose one
New research shows that the APAC region is poised to set the pace for the next wave of mobile technology.
An insurance customer relationship management (CRM) software is a solution that helps insurance agencies, providers, or brokers manage all business
Seamless communication is a key part of operational efficiency and customer satisfaction. Communications Platform as a Service (CPaaS) lets you
OpenAI, Microsoft, and Adobe are publicly supporting the AB-3211 bill that would require tech companies to label AI-generated content in
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