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Contact center agents are usually a customer’s first point of contact with your business, so there’s a lot of pressure […]

Developer productivity is essential to Atlassian. The Australian tech firm comprises approximately 5,000 engineers worldwide and is home to a

Google Chrome users on Mac, PC or Chromebook will soon see some new features designed to make searching the web

2022 was a big year for cyber security breaches in Australia. Both telecommunications provider Optus and private health insurer Medibank

Whether you’ve been going into the office every day for a while, or you’re a digital nomad, the busiest travel

We all know that Microsoft makes some of the best digital tools for business. But signing up for multiple subscriptions

Course Spotlight: Microsoft Cloud Support Associate Professional Certificate on Coursera Our assessment: Best for going from beginner to ready for

It doesn’t seem like it from the consumer’s end, but there’s a lot that goes into a card swipe during

Customer relationship management (CRM) software for property management is specifically designed to help property owners or property managers advertise listings,

In the world of VoIP phone systems, you’ll typically pay around $25 per seat per month. However, prices can vary,